Drag the Office Identities folder to the Desktop. Quit all active apps, then go to the Home folder - Documents - open Microsoft User Data.
Relocate the folder to the desktop or another folder to automatically create a new database. To verify the Outlook identity, go to the Office Identities folder. This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365: Based on my experience, generally, you can try some methods as follows: 1. Configure the account on another computer to check if it works.You start Microsoft Outlook 2016, and it hangs at the 'Processing' stage on the. Learn how to keep in touch and stay productive with Microsoft Teams and Office 365, even when you’re working remotely. Describes how to work around a problem in which Outlook 2016 hangs at 'Processing' on the startup screen and doesn't fully start up.To use the Inbox Repair Tool, exit Outlook, go to Repair Outlook Data Files (.pst and.ost) and follow the relevant steps. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC.
